Privacy Policy
This policy explains the handling of personal information provided through embassy.ag and its enquiry forms. For questions about this website’s processing of personal information, contact the Embassy of Antigua and Barbuda in Madrid at info@embassy.ag, Calle de Felipe IV 7, 4º B, 28014 Madrid, Spain.
Information you provide
When you send an enquiry, the information may include your name, email address, an optional telephone number and the contents of your message. Technical information associated with the request may also be processed to operate and protect the website. Please avoid sending identity documents or sensitive personal information through a general enquiry form.
Why information is used
Information is used to receive and answer enquiries, arrange requested contact, direct a message to the appropriate team member and maintain the security and operation of the website. A general enquiry does not subscribe you to marketing communications.
Access and service providers
Enquiries are handled by the personnel responsible for the matter raised. Website, hosting and communication providers may process information where needed to deliver the relevant service, subject to the arrangements that apply to that processing. Information is not made public simply because it is submitted through a form.
Cookies and external services
Our Cookies Policy explains the use of browser storage and the choices available for optional technologies. External websites and services have their own privacy practices. Opening a third-party link or choosing to load external content may cause information to be handled by that provider.
Retention and privacy requests
Information is retained for the time needed to deal with the enquiry and for any further period required by the applicable legal or recordkeeping obligations. You can contact the Embassy to ask about information submitted through this website or to exercise any rights available under the applicable data-protection law. We may need to verify a request before acting on it.
Updates
This policy should be read with any specific notice shown when information is collected. Material changes to the website’s processing will be reflected in an updated notice.